Content & Acceptable Use

Content and Acceptable Use Policy

This Policy protects research freedom, content rights, user privacy and service security, and sets additional responsibilities for public documents.

1. Lawful and responsible use

Use the Service only for lawful purposes. You are responsible for inputs, instructions, final content, publication and consequences. Research into controversial, political, commercial or sensitive topics is not prohibited by itself, but the Service may not be used for illegality, deception, harassment, infringement or real-world harm.

DeepDivo seeks to support a broad range of lawful research but does not guarantee that every topic can be started or completed. Model capabilities and safety mechanisms, third-party provider rules, availability of public sources, territorial restrictions or technical conditions may prevent a topic from being processed, limit the scope of the research or require the request to be reframed. Such a limitation does not by itself mean that the topic is unlawful, false or in breach of this Policy.

2. Prohibited conduct

• Illegal activity or operational assistance for violence, terrorism, sexual exploitation, trafficking, malicious cyberattacks or bypassing safety controls.
• Threats, harassment, hate, non-consensual intimate content, stalking, deceptive impersonation or unauthorized disclosure of personal data.
• Violation of copyright, trademark, trade secret, privacy, confidentiality, personality or other third-party rights.
• Presenting unverified automated outputs as settled fact, professional advice or genuine quotations where rights, safety, health or finances may be affected.
• Spam, review manipulation, deceptive marketing, identity fraud, phishing or misleading interference in public affairs.
• Attacking the Service, malicious code, bypassing access or security controls, disrupting users, or unauthorized scraping or resale.
• Bulk registration, clearing or falsifying device identifiers, account sharing or other repeated claims of Free Credits.

3. Sensitive and professional domains

Do not submit passwords, full card details, government identifiers, precise medical records, undisclosed trade secrets or other highly sensitive data unless strictly necessary. The Service may assist general research but outputs must not be used as the direct automated final decision for personal credit, employment, insurance, education, law enforcement, medical treatment or legal rights.

4. Public-document confirmation

Before publishing, you must confirm that:

• you hold the rights and permissions required for the inputs and final document;
• important facts, quotations and sources have been verified and appropriate human editing completed;
• the document contains no personal, confidential, unlawful or infringing information that should not be public;
• you understand anyone may view it and copy controls cannot prevent screenshots, photography, caching, indexing or other retention; and
• you authorize display and distribution until you unpublish it or it is removed.

5. Reports, review and takedown

Rights holders and affected individuals may report content through the Help Center support channel, identifying the URL, right or risk, contact details and supporting material. Identity or authorization evidence may be requested. Depending on urgency, credibility, public interest and law, action may include access restriction, unpublishing, evidence preservation, publisher notice, or rejection of manifestly abusive requests.

6. Enforcement and appeal

Action considers severity, repetition, intent, real-world risk and ability to remedy. Measures may include warnings, feature limits, revocation of improper Credits, job suspension, content removal, or account suspension/termination. Except where urgency, security or law prevents notice, users may explain the circumstances and request review through the Help Center support channel.

7. Transparency

The Service uses automated research and generation technology. Clear information is provided in product interfaces, Help and legal documents; public documents may use a concise notice that does not interfere with reading. More prominent or machine-readable marking may be added where a specific law, content type or use case requires it.